Job Vacancy in Canada
Night clerk needed in Canada by Greenhead Motel and Restaurant
A night clerk is responsible for receiving, recording, and replenishing stock in a department store, warehouse, supermarket, or similar retail or storage facility. As a night clerk, your job duties include inspecting received goods, interacting with store managers, and overseeing stocking and product displays.
You may also perform record keeping and use automated warehouse equipment, such as computerized handheld devices. To become a night clerk, you typically need a high school diploma or GED certificate and on-the-job training. Additional qualifications include previous retail experience, the ability to work non-traditional hours, as well as strong organizational skills and attention to detail.
- Location: 4717 57 Ave Provost, ABT0B 3S0
- Salary: $16.00 hourly for 40 hours per week
- Terms of employment: Permanent employment
- Night, Shift
- Start date: Starts as soon as possible
- Vacancies: 1 vacancy
Hotel night clerks issue room keys to guests and keep records of occupied rooms and guests’ accounts, according to the Divi Carina Bay Beach Resort. They can change guest room reservations as well. Hotel night clerks must know all room types available at the establishment as well as layouts and locations and must know all room rates, promotions and special packages, according to Crestline Hotels and Resorts.
The reconciliation of a hotel’s activities usually occurs during overnight hours. For this reason, a hotel night clerk has different responsibilities from those working day or evening shifts. For example, hotel night clerks might have to print end-of-day reports regarding food and beverage sales or audit day and evening shift cashiers’ work and correct discrepancies. Meanwhile, day shift hotel clerks spend more of their time collecting payments from departing guests and confirming nighttime reservations. Hotel night clerks also must maintain confidentiality of guest information and important hotel data.
Hotel night clerks must anticipate guests’ needs, respond promptly to them and acknowledge all guests. They might have to secure guests’ valuables or process wake-up calls. They also must resolve guest complaints and share information regarding hotel services, features and hours of operation in person or via telephone. These professionals additionally monitor and maintain cleanliness and organization of various work areas and document maintenance needs on work orders.
Hotel night clerks must be able to maintain positive guest relations by possessing strong interpersonal skills. These professionals also must have strong oral and written communication skills, must know basic mathematics and must be professional. They additionally must be fast, accurate, detail-oriented and organized. Hotel night clerks must remain calm and resolve problems using good judgment. They must follow directions thoroughly and be able to work with minimal supervision as well. These individuals should have knowledge of computers and word processors in addition to business office machines such as fax machines. Hotel night clerks also should be able to lift, push or pull heavy items and stand for long periods.
- Secondary (high) school graduation certificate
- or equivalent experience
1 year to less than 2 years
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Experience and Specialization
Computer and Technology Knowledge
- Word processing software
Work Conditions and Physical Capabilities
- Attention to detail
- Client focus
- Effective interpersonal skills
- Excellent oral communication
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Seniors, Veterans, Visible minorities, Youth
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen or a permanent resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply