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Key holder – retail store needed in Canada by Bulk Barn Foods Limited

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Key holder – retail store needed in Canada by Bulk Barn Foods Limited

A Key Holder is a professional who is responsible for opening and closing a store along with a range of administrative duties.

  • Arriving early to open the store and start preparations for the day
  • Leaving late to close the store
  • Assisting with customer service

Job details

  •  Location: Rockland, ON
  •  Salary: $16.31 hourly for 12 to 27 hours per week
  •  Terms of employment: Permanent employment
    Part time
  •  Day, Evening, Weekend, Shift, Flexible Hours, Morning
  •  Start date: Starts as soon as possible
  •  Benefits: Financial benefits
  •  Vacancies: 1 vacancy

We are looking for a Key Holder to join our team and help our organization keep stores organized and assist customer-facing employees with various tasks as needed.


  • Ensure that the store is clean and organized
  • Manage the alarm system, including setting and disarming it
  • Ensure that the security system is in working order
  • Assist cashiers in periods of high customer volume
  • Supervise the cleaning and delivery staff and oversee them outside of business hours
  • Identify problems with working conditions and report them to management
  • Offer support and training to new employees
  • Perform product demonstrations to customers

Requirements and skills

  • Proven work experience as a Key Holder or similar role
  • Presentable demeanor and friendly nature
  • Diligent and responsible attitude
  • Excellent interpersonal skills
  • Good written and verbal communication
  • Attention to detail
  • Excellent organizational skills
  • Relevant training and/or certifications as a Key Holder





  • Secondary (high) school graduation certificate


7 months to less than 1 year

Work setting

  • Urban area
  • Retail business



  • Assign sales workers to duties
  • Authorize return of merchandise
  • Sell merchandise
  • Organize and maintain inventory
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Supervise and co-ordinate activities of workers
  • Train workers in duties and policies
  • Prepare requisition orders to replenish stock
  • Perform opening and closing activities
  • Operate cash register
  • Stock shelves and clean counter area
  • Clean work area


  • 3-4 people
  • Cashiers
  • Grocery clerks and shelf stockers

Experience and specialization

Computer and technology knowledge

  • Point of sale system

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Handling heavy loads
  • Combination of sitting, standing, walking
  • Walking
  • Attention to detail
  • Standing for extended periods

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player


Financial benefits

  • Bonus

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen or a permanent resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply

By email

[email protected]

Advertised until


Frequently asked questions

What does a Key Holder do?

A Key Holder provides administrative and customer support around a store to ensure customers are able to find the items they need.

What are the duties and responsibilities of a Key Holder?

A Key Holder has many responsibilities, such as unlocking the doors each day, supporting cashiers as needed, and keeping the store clean and organized.

What makes a good Key Holder?

A good Key Holder must have excellent customer service skills since they work directly with customers throughout the day.

Who does a Key Holder work with?

A Key Holder will work with many professionals, such as a Cashier, to ensure customers are able to purchase items quickly and easily.

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