Job Vacancy in Canada
Travel consultant needed in Canada by Jade Tours
We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
Job details
- Location: Markham, ON
- Salary: 34,000 to 40,000 annuallyfor 84 hours per 84 hours bi-weekly
- Terms of employment: Permanent employmentFull time
- Day, Weekend, Shift
- Start date: Starts as soon as possible
- Benefits: Health benefits
- vacancies: 1 vacancy
Responsibilities
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
- Collect deposits and balances
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Attend conferences to maintain familiarity with tourism trends
- Create and update electronic records of clients
- Maintain relationships with key persons
- Keep financial statements and documents
- Reach the revenue and profit targets
Requirements and skills
- Proven working experience as a Travel Consultant
- Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
- Proficiency in English; knowledge of additional languages is an advantage
- Exemplary sales skills and customer oriented approach
- Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
- Ability to present, persuade and communicate effectively
- Demonstrable ability to handle crises
- Degree in Hospitality, Travel, Tourism, Business or relevant field
- Candidates with personal travel experience will be preferred
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
Experience an asset
Asset languages
- Mandarin
- Cantonese
Responsibilities
Tasks
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
Credentials
Certificates, licences, memberships, and courses
- Travel Industry Council of Ontario (TICO)
Experience and specialization
Computer and technology knowledge
- Galileo
- Amadeus
- Apollo
- MS Office
- Sabre
Travel bookings
- Leisure travel
- Cruise ship
Additional information
Work conditions and physical capabilities
- Tight deadlines
- Attention to detail
- Sitting
- Work under pressure
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Initiative
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
Advertised until
2023-03-18
